Local authorities
Housing options teams, homelessness prevention and temporary accommodation placements.
For referring professionals
Make a referral
We take referrals from local authorities, probation, social workers and charities across Birmingham and the West Midlands — and we give you a straight answer quickly.
Who we work with
Referral partners
Probation and resettlement
Approved premises move-on, licence conditions and resettlement placements.
Social workers
Care leavers, adults with support needs, and safeguarding-led placements.
Charities and support services
Outreach teams, hostels, day centres and specialist support organisations.
The process
Three steps from referral to placement
01
Complete the referral form
Fill in our referral and initial assessment form online. If it's urgent, call us as well — we'll prioritise it.
02
We assess and match
We review the referral against current vacancies and suitability, and come back with what we can offer.
03
Placement and move-in
Room is furnished and ready. A named support worker is introduced and one-to-ones start straight away.
What we accept
Who we can place
- Single adults aged 18 and over
- People leaving temporary or emergency accommodation
- Care leavers moving towards independence
- People on probation licence or in resettlement
- People at risk of homelessness who need stability
- People discharged from hospital needing a supported setting
If you're not sure whether someone fits, call us rather than assuming. We would much rather have the conversation than have a placement fail two weeks in.
What to send us
What we need to assess a referral
- Name, date of birth and current accommodation status
- Support needs, risk assessment and any relevant history
- Income and benefit position, including housing benefit or Universal Credit
- Any safeguarding concerns or exclusions we need to know about
- Preferred areas and how soon the placement is needed
- Your contact details as the referring worker
All of this goes in the online referral form, which is sent securely and only seen by the REAI team. Please keep personal details out of the quick question form below.
Ready to refer?
Start a referral
Complete our referral and initial assessment form online. It takes about ten minutes, and the team will come back to you within one working day.
Have a question first?
Ask about availability or whether someone might be suitable before you refer.
Want to see what's available first?
Our current vacancies are listed publicly and updated as rooms come and go.
View available rooms